πŸ”₯ Limited Time: Get 3 Months FREE on Annual Plans
πŸ‡ΊπŸ‡Έ US-Based β€’ Trusted by 150+ Businesses β€’ SOC2 Compliant

Stop Losing 40% of Your Customers
to Long Wait Times

Cut call center costs by 60% while serving 10X more customers

without hiring a single agent

Join 150+ companies using AI-powered transcriptions, omnichannel support, and intelligent analytics to transform customer service.

$5,000+/month
average savings
5-minute
setup time
99.99%
uptime guarantee
Zero
software to install

πŸ’° 30-Day Money-Back Guarantee

No questions asked. If you don't save money, we refund 100%.

βœ“ No credit card required βœ“ Cancel anytime βœ“ Free migration support

Trusted by Industry Leaders

5M+
Calls Processed
99.99%
Uptime Guaranteed
$5K+
Avg. Monthly Savings
4.9β˜…
From 500+ Reviews

Your Call Center is Bleeding Money

Every day you wait, you're losing thousands in inefficiencies, abandoned calls, and frustrated customers

Skyrocketing Costs

Agent salaries, training, turnover, office space, software licenses...

$150K+

per year for 10 agents

Lost Customers

40% of callers hang up after waiting 1 minute. They never call back.

40%

abandon rate industry average

Can't Scale

Growth means hiring more agents. More agents means more headaches.

3-6mo

to hire & train new agents

There's a Better Way

What if you could handle 10X more calls, cut costs by 60%, and set up in 5 minutes?

Yes! Show Me How

Get Started in 3 Simple Steps

From signup to serving customers in under 5 minutes

1

Connect Your Channels

Link your phone numbers, WhatsApp Business, and email in one click. We integrate with Twilio, SendGrid, and more.

⏱️ Takes 2 minutes

2

Invite Your Team

Add agents, assign roles (agent, supervisor, admin), and configure queues. Set up IVR flows with our visual builder.

⏱️ Takes 2 minutes

3

Start Serving Customers

That's it! Your team can now handle calls, SMS, WhatsApp, and email from one unified dashboard. AI transcriptions run automatically.

⏱️ Start immediately

Everything You Need to Scale

Stop losing money on inefficient operations. Start saving today.

AI Call Transcription

Every call automatically transcribed and analyzed. Never miss important details or forget what customers said.

  • Real-time transcription in 50+ languages
  • Automatic sentiment analysis
  • Searchable call history

Smart Call Routing

Route calls intelligently based on agent skills, availability, and customer history. No more long hold times.

  • Skill-based routing
  • Priority queues for VIP customers
  • Overflow & backup routing

Call Recording & Monitoring

Automatically record all calls for quality assurance, training, and compliance. Listen live or review later.

  • Unlimited storage
  • Live call monitoring
  • Whisper & barge-in features
Pricing

Transparent Pricing

Pay $199–$399/month β€” save $5,000+/month in labor costs

Starter

For small teams

$199/month

or $29/agent/month

  • Up to 5 agents
  • Inbound & Outbound Calls
  • IVR Visual Builder
  • SMS & WhatsApp
  • AI Transcriptions
  • CRM (Leads + Contacts)
Start Free Trial
Most Popular

Professional

For growing teams

$399/month

or $49/agent/month

  • Up to 25 agents
  • Everything in Starter
  • Live Call Monitoring
  • Supervisor Tools
  • Advanced Analytics
  • Agent Scorecards
  • Sentiment Analysis
  • API Access
Start Free Trial

Enterprise

For large operations

Custom

or $79/agent/month

  • Unlimited agents
  • Everything in Pro
  • Dedicated Onboarding
  • Custom Integrations
  • 99.99% SLA Guarantee
  • Dedicated Success Manager
Contact Sales

All plans include a 14-day free trial. No credit card required. Cancel anytime.See full comparison β†’

Real Results from Real Companies

See how businesses like yours transformed their operations

GlobalTech Solutions

Leading tech support company serving 10,000+ customers worldwide

60%
Reduction in operational costs
40%
Increase in CSAT scores
3X
More customers handled per agent

The Challenge

GlobalTech was losing 40% of incoming calls due to high wait times. They needed to scale without hiring 50+ additional agents, which would cost $120K+/year.

The Solution

Implemented Faner's omnichannel platform with AI transcriptions and intelligent routing. Agents now handle voice, SMS, and WhatsApp simultaneously.

The Results

"We cut our operational costs by 60% and our customer satisfaction scores went up 40%. Faner is a game-changer!" - Marie Duval, CEO

The Challenge

Managing quality across 25 agents was impossible. Supervisors couldn't review all calls, leading to inconsistent service and missed training opportunities.

The Solution

Used Faner's AI transcriptions and sentiment analysis to automatically flag problematic calls. Supervisors can now coach agents in real-time using whisper mode.

The Results

"The AI transcriptions alone save us 10+ hours per week. We can finally focus on growing our business." - Carlos Rodriguez, Operations Manager

Chile BPO

25-agent call center in Santiago serving e-commerce clients

10hrs
Saved per week on QA
$50K
Additional revenue from upsells
95%
First-call resolution rate

Loved by Teams Worldwide

See what our customers are saying

"We cut our operational costs by 60% and our customer satisfaction scores went up 40%. Faner is a game-changer!"
S
Sarah Chen
CEO
GlobalTech Solutions

Frequently Asked Questions

Everything you need to know about Faner Call Center

How long does it take to set up?

Most customers are up and running in under 5 minutes. Connect your channels (2 mins), invite your team (2 mins), and start serving customers immediately. No complex configuration required.

Do I need to install any software?

No! Faner is 100% cloud-based. Your agents just need a web browser and internet connection. Works on desktop, tablet, and mobile. No downloads, no maintenance.

Can I keep my existing phone numbers?

Yes! You can port your existing numbers to Twilio (our telephony partner) or keep using them via SIP trunk. We also provide new numbers in 60+ countries if needed.

Is my data secure and compliant?

Absolutely. We're SOC2 Type II certified and GDPR compliant. All data is encrypted in transit and at rest. We use Supabase (PostgreSQL) for data storage with automatic backups. Your data is never shared with third parties.

What happens if I exceed my agent limit?

You can upgrade your plan anytime with one click. Billing is prorated, so you only pay for what you use. No contracts, cancel anytime.

Do you offer training and support?

Yes! All plans include onboarding support via video call. We have extensive documentation, video tutorials, and 24/7 chat support. Enterprise customers get a dedicated success manager.

Can I integrate with my existing CRM/tools?

Yes! We have native integrations with Salesforce, HubSpot, Zendesk, and more. Plus a RESTful API and webhooks for custom integrations. Enterprise plans include custom integration support.

What's included in the 14-day free trial?

Everything! Full access to all Professional plan features including AI transcriptions, omnichannel support, supervisor tools, and analytics. No credit card required. No strings attached.

Still have questions?

Talk to Our Team

Calculate Your Savings

Customize the calculator to match your operation

Your Current Operation:

$

!
Current Setup

10 agents Γ— $800$8,000
Telephony$150
Software$1,500
QA & Training$1,000
Monthly:$10,650

With Faner

5 agents Γ— $800$4,000
Telephony$113
Faner Platform$499
QA & Training$200
Monthly:$4,812
Your Potential Monthly Savings
$5,838
That's $70,056 saved per year!
55% cost reduction with better service quality
Start Saving Money Today

* Actual savings may vary based on your specific operation. Most customers save 50-70%.

⚑ LIMITED TIME OFFER: Get 3 Months FREE on Annual Plans β€’ Expires in 48 Hours

Ready to Cut Costs by 60%?

Join 150+ companies saving $5,000+/month with Faner

SOC2 Compliant
99.99% Uptime SLA
30-Day Money-Back
5-Minute Setup

πŸ’° 30-Day Money-Back Guarantee

If you don't save money or love Faner, we'll refund 100%. No questions asked.

βœ“ No credit card required βœ“ Cancel anytime βœ“ Free migration support βœ“ 24/7 support

πŸ”₯ Limited availability

Only 7 spots left this month

We limit onboarding to ensure quality support